Home Technology & Startups USA Wendy's partners with Google to automate its drive-through using an AI chatbot, rolling out in June to an Ohio restaurant; the bot has been programmed to upsell (Angus Loten/Wall Street Journal)

Wendy's partners with Google to automate its drive-through using an AI chatbot, rolling out in June to an Ohio restaurant; the bot has been programmed to upsell (Angus Loten/Wall Street Journal)

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Wendy's partners with Google to automate its drive-through using an AI chatbot, rolling out in June to an Ohio restaurant; the bot has been programmed to upsell (Angus Loten/Wall Street Journal)

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Angus Loten / Wall Street Journal:

Wendy’s partners with Google to automate its drive-through using an AI chatbot, rolling out in June to an Ohio restaurant; the bot has been programmed to upsell  —  The fast-food chain has customized a language model with terms like ‘JBC’ for junior bacon cheeseburger and ‘biggie bags’ for meal combos



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